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About Us

Elevate Your Lifestyle with IKE Pergola — Where Art Meets Everyday Space

The Origin and Growth of IKESTEEL

IKE creates space, you create memories

The Origin and Growth of IKESTEEL

IKE STEEL (Luoyang) Co., Ltd. Your Outdoor Living Solution Provider IKE STEEL provides one-stop customized solutions for outdoor living spaces. Our main products include aluminum pergolas, louvered roofs, fixed roofs, zip screens, sliding glass doors, outdoor kitchens, bar counters, privacy screens, fencing, and other outdoor structures. With strong manufacturing capability and overseas branches in Europe and America, we serve residential, commercial, restaurant, hotel, and resort projects worldwide. From design, 3D drawings, customization, production, quality inspection to global delivery, we help customers build complete outdoor spaces with higher efficiency and lower communication cost. Our factory is equipped with advanced CNC machining centers, supporting custom sizes, colors, structures, and modular designs. All products follow strict quality control and comply with CE standards, ensuring reliable outdoor performance. IKE STEEL — One supplier, complete outdoor living solutions

Advanced Production · Modern Office · Professional Team Inside IKE — Where Quality Meets Precision

Explore the heart of IKE’s operations — our factory and headquarters, where every pergola begins with innovation, craftsmanship, and a commitment to excellence.

Why Choose IKE Aluminum Pergola?

We always prioritize quality.
From materials to craftsmanship, every detail reflects our pursuit of perfection.

Aircraft-Grade Aluminum

Aircraft-Grade Aluminum

Constructed from 6063-T5 aircraft-grade aluminum, it's corrosion-resistant and oxidation-resistant.It can withstand temperatures from -40°C to 80°C and has a service life of over 50 years.

Sustainable and Eco-Friendly

Sustainable and Eco-Friendly

Made from 100% recyclable aluminum, it emits zero formaldehyde and features a GREENGUARD International-certified environmentally friendly powder coat.

Fully Customizable Design

Fully Customizable Design

Tailored to your space, architectural style, and functional needs, we create a pergola that is uniquely yours.

Fast Modular Installation

Fast Modular Installation

Modular design and professional on-site installation—pergolas under 90 square meters can be completed in 1-2 days, saving over 50% of installation time.

All-Weather Performance

All-Weather Performance

Compatible with UV-resistant panels, rain-resistant louvers, and an integrated LED system—enjoy comfort rain or shine.

Highly Cost-Effective

Highly Cost-Effective

Although the initial investment is 15-30% higher than a wooden pergola, its 50-year lifespan and low maintenance costs can increase its value by 300% in the long run.

OUR AFTER-SALE POLICY

Professional Guardian,Responsible to the End

  • Respond to after-sale requests within 2 hours (and provide solutions) Assign dedicated customer service with matching time zones for cross-timezone clients.
  • Assign dedicated customer service with matching time zones for cross-timezone clients.
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  • Submit requests via multiple channels (email/website/WhatsApp/live chat)
  • Confirm solutions within 24 hours.
  • Execute promptly (spare parts replacement/remote guidance/wear-and-tear compensation).
  • Promote and solve continuously within 7 days, first follow-up visit at 30 days, and quarterly second follow-up with satisfaction survey.
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  • Provide free design drawings for customized products.
  • Confirm production drawings before delivery.
  • Conduct professional testing and standardized inspection before shipment.
  • Offer global logistics services and progress tracking.
  • Provide one-on-one installation guidance.
  • Supply an exclusive maintenance manual.
  • Conduct regular customer satisfaction follow-up visits.
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  • Structural Warranty: 10 years for aluminum main frames/columns.
  • Motor Warranty: 5 years for top and side motors.
  • Parts Warranty: 1 year for hardware/screws/accessories.
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  • We bear responsibility for manufacturing defects.
  • Assist in resolving losses or defects caused buyers or logistics.
  • Funds (if applicable) will be credited within 5-7 business days after approval.
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  • Improper installation, natural disasters, external damage, and lack of valid purchase records are not covered by the warranty.
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  • After-Sale Email: [email protected]
  • WhatsApp: +86 188 0073 6861
  • Official Website Live Chat: Click the “After-sale Support” tab
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Frequently asked questions you may want to know

FAQ

We have collected the most common questions raised by different customers

Aluminum pergolas need far less upkeep than wood—no staining, sealing, or fixing rot/insect damage. They’re lighter (easier to install) and resist weather (rain, UV, snow) without fading or warping, unlike wood.

Yes. Thick, reinforced aluminum (often powder-coated) handles wind, rain, and light snow when anchored. It lasts decades (we have 10 year warranties) without rotting or rusting like wood/low-grade metal.

We provide end-to-end services: custom design, prefabricated pergola sales, door to door shipping, and post-purchase maintenance (part replacements).

Yes. Most have pre-cut parts and clear guides (diagrams/videos). 2-3 people can install small/medium ones in 4–8 hours with basic tools (drill, level). Larger models offer pro installation if needed.

No. Just ensure the correct installation and usage. Under normal circumstances, our products only require routine rinsing and cleaning. Their powder coat resists fading/scratches—no repainting or touch-ups.

Yes. We tailor pergolas to your size, shape, color, and add-on needs (e.g., side walls, electric system) after assessing your outdoor area.

If you have any other questions, don't hesitate to contact us

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